How much will a service cost?
Well.........that depends. For hair - we have a range which is based on Stylist experience and knowledge. However, if you are on a budget, rest assured that you will get amazing results from one of our younger, highly trained staff members. Nail, skincare and massage prices are fixed. If you are in the area please feel free to stop in and we will be happy to give you a more accurate estimate.
Should I wash my hair before I come in?
No - that's not necessary. All of our hair services include a complimentary shampoo and blow dry/style at the end. If you are coming in for an updo/special event hair.....please don't wash your hair before arrival. You will get better results with hair that is not squeaky clean.
Do you have an area where my bridal party can sit and relax while they're waiting?
Of course! We have an adjoining room next to our styling area that can accommodate your group where everyone can have fun, laugh and hangout. And feel free to bring in any food or beverages you wish.
What’s your return policy?
Return any of our products--no questions asked--within 30 days of purchase. We will be happy to find a product that works better for you or refund your money.
Do you ship oversees and to P.O. boxes?
Yes, we’ll ship your package anywhere that can accept deliveries.
Do you have customer service?
Of course! Our friendly and knowledgeable Front Desk Coordinators are available to answer your questions.
And now - the craziest questions and requests that we've gotten over the years.......
Can your massage therapist dress in a maids outfit?
Uuuuhhhhhh, NO! We're not that kind of establishment that you're looking for.
Can you make me look like 'Lucy', from "I Love Lucy" for my wedding?
Well, yes we can, if that's what you want. (And we did making the bride-to-be extremely happy).
I'm getting married in a month. Can you give me ideas for flowers, a photographer, a caterer and a venue?
Typically, we like to focus on just the beauty aspect of a wedding, but we were able to point her in the right direction through our extensive network and sources and find her everything she needed.
My future mother-in-law dyed my flower girls hair purple. Can you fix it?
Yikes. Bring her in a couple hours early and we'll see what we can do. We fixed it to the relief of everyone!